On Sunday, an Indian Railway passenger tweeted her displeasure with the Indian Railway Catering and Tourism Company’s meal service (IRCTC). Bhumika, who’s a “homoeopathic physician”, tagged the IRCTC’s deal with on Twitter and questioned why clients have been nonetheless receiving the “identical dangerous high quality meals” within the wake of fare enhance.
Bhumika included an image of the thali in her tweet, which had two completely different sorts of greens and a few rice that was served on the practice and wrote, “Have you ever ever tasted your individual meals, IRCTC? Will you ever give such dangerous high quality and style to your individual household and kids? It tastes like meals for prisoners. Ticket costs are rising daily however you might be offering identical dangerous high quality meals to your clients.”
Bhumika additional wrote, “This submit is just not focusing on any IRCTC practice workers. It’s not the meals workers fault. They’re simply doing their job by delivering us IRCTC meals. The meals workers members got here to refund our cash, and it wasn’t their fault. @IRCTCofficial.”
Reverting to her concern IRCTC wrote, “Ma’am, thanks for sparing priceless time and bringing it the problem to our discover. Involved officers has directed to take corrective measures.”
One consumer commented on the submit, “The meals is as pathetic as their companies, the app is supreme high quality dangerous, the web site is a nightmare, fees are large, and the standard is degrading, so dangerous.”
“@IRCTCofficial @irctc_app The place is all the shopper cash going when nonetheless there are soiled washroom and such low-quality meals. How will you even name this meals. You must really observe the response of each passenger consuming this meals. Avenue canines eat higher meals than this,” wrote one other.
This isn’t the primary time {that a} passenger has complained concerning the high quality of meals served by IRCTC. Bhumika’s submit has generated 614.8K views until now.